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The Charter Oak Group provides a unique set of services that combine information gathering, decision-making, and learning strategies.
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How to develop a data collection and reporting system
What is Results Based Accountability and how does it add value?
Phase I Final Report
Phase II Final Report
How to use career ladders to enhance delivery of employment and training services
How to measure and monitor services of youth
How to create a performance contracting system
See an example of cross program measurement for use by legislators and other stakeholders
2006 Report Card For Employment and Training Programs
2006 Appendix
How to use process mapping to identify key measurement areas
How customer evaluation data are analyzed and reported
See a model integrating labor market and workforce development outcome data
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